Shipping
SHIPPING
WHAT SHIPPING TYPES DO YOU OFFER? HOW MUCH ARE THEY?
6SL Fashion Limited only ships to the United Kingdom and offers a standard shipping from our Distribution Center in the Netherlands to your door anywhere in the United Kingdom. We charge a flat shipping fee on all orders of GBP 5,95
INTERNATIONAL TAXES AND DUTIES
Customs and value added taxes for shipment to the United Kingdom are reflected in our prices. 6SL Fashion Limited will be responsible for paying these charges upon shipping the product into the United Kingdom. We are required by law to disclose the recipient and the full value of the package contents.
HOW WILL MY ORDER BE SHIPPED?
Most shipments will be made with either UPS or DPD however, we might also use other couriers.
WHERE DO YOU SHIP TO?
We only ship to customers in the United KingdomW CAN I TRACK THE STATUS OF MY ORDER?
We will provide you with a tracking number which allows you to track your shipment on the tracking page of the respective courier.
CAN YOU DELIVER TO MY WORK ADDRESS?
Yes. Please include the business name and where needed specific building details (e.g. Level number, unit number etc.) in the delivery address of your order so the delivery driver can find you easily.
DO YOU DELIVER TO PO BOX ADDRESSES?
No, we can’t deliver to PO Boxes.
WHAT HAPPENS IF MY ITEMS GET LOST IN TRANSIT?
Please contact the courier directly and quote your tracking number that was sent to you in your shipment confirmation email. If the courier can’t locate your items, we’ll lodge an enquiry on your behalf.
Please contact us if you have any queries regarding your delivery.
WHAT HAPPENS IF AN ITEM IS MISSING FROM MY ORDER?
In the rare case that we’ve missed an item from your order, please contact us and we'll arrange a replacement.
WHAT HAPPENS IF I RECEIVE AN INCORRECT ITEM?
If you receive an incorrect item with your order, please contact us and we’ll organize for the correct item to be delivered to you. We’ll also arrange or reimburse for return postage of the incorrect item.
HOW CAN I CONTACT CUSTOMER SERVICE?
United Kingdom customers may contact our customer service team on service@timbuk2uk.co.uk